The obstacles and guidelines of establishing e-government in Iran: case study: Ministry of Commerce

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Like the developing and developed countries in the world, Iran also has been embracing and processing the various aspects of e-government particularly in its affiliated ministries as well as Ministry of Commerce. However, in order to improve governmental services, increasing accountability, accurate and effective delivery of services, reducing administrative cost and time, capacity for planning management and increasing governmental staff productivity, Iran has faced with some obstacles. The purpose of this thesis is to distinguish the main obstacles for implementing e-government in the Ministry of Commerce. In this study, based on the literature review, different multi-stage models for implementation of e-government and various e-readiness models are discussed, and also according to the comparative studies and e-government architecture framework, an e-government readiness model is proposed. Based on the proposed model, I provided a questionnaire and then distributed among the managers and staff in the Ministry of Commerce who were familiar with IT and e-government .after the statistical analysis, the main obstacles became clear as: IT infrastructure obstacles, Social and cultural obstacles, Lack of IT skills, Legal obstacles and security obstacles. With re...