Key Success Factors for Ericsson Mobile Platforms using Porter's Value Chain model

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Title: Key Success Factors for Ericsson Mobile Platforms using Porter's Value Chain model Author: Mauricio Aracena Kovacevic Supervisor: Dr. Klaus Solberg Søilen Institution: School of Management, Blekinge Institute of Technology Course: Master Thesis in Business Administration, 10 credits Purpose: The purpose of this study is to extract the Key Success Factors for Ericsson Mobile Platforms (EMP) by analyzing its value chain and possible areas of improvements. Furthermore, the aim of this study is to test the Value Grid concept as tool for strategic planning using the analysis of EMP’s value chain. Methodology: This master thesis is a case study of Ericsson Mobile Platforms (EMP) from an inside-out perspective. The data is collected from documentation and from semi-structured interviews with people from EMP. The theoretical framework is a combination of traditional theories such as value chain analysis and newer approaches like value networks and added-value chain. Conclusions: The value chain analysis and the research model used in this study demonstrated to be useful to identify the KSFs for EMP. Four KSFs were identified for EMP: ability to bring TTM cost-optimized platform with new technology; ability to integrate, test and deliver stable complex technology solutions in short time; excellent competence in radio technology; and finally, to have customers that generate high volumes. The KSFs for EMP resides in the fact that it has managed to define correctly the boundaries of the value chain activities, that is, it only does activities where it has core competences. After a deep analysis of the value chain and value system, the Value Grid concept proved to be an heuristic tool for finding opportunities of improveme...