In several cases, systems that have been developed have been very time
consuming and cost a lot of money, but they still do not fulfil the users
requirements and requests. To make new systems better, you have to find a way
to communicate that allows the developers to understand the needs of the user.
The aim for our thesis is to highlight the importance of communication in
system development. To investigate this we have choosen to do a study of the
real-estate system. The work methods that have been used include mock-ups and
informal conversations with the user, who is employed by the Church of Sweden
in Ronneby. The purpose of this thesis is, among other things, to provide the
Church of Sweden in Ronneby with a report, which can be of help for further
development of the system. The system was developed by a work group at Blekinge
Institute of Technology. Our question of issue is: Would the Church of Sweden
in Ronneby obtain a more useful system if the developers applied the guidelines
and experience that exists within the area of HCI? Further more we have looked
in to if the communication has improved with the use of mock-ups to increase
the interaction?
Human-computer interaction as a term was adopted in the mid-1980s as a means of
describing this new field of study. The focus of interest described the new way
of looking at the interaction between computers and people. In this field it is
important to involve the user in the developing process from the beginning to
the end. Together with the user, we have made some propositions based on
previous documentation from the project. Mock-ups are a prototype of paper that
shows the user what the system will look like. This method was applied together
with the user, to find a more logical structure for the system.
After gathering the result of the case study, we can honestly say that
communication do increase because of mock-ups. Good communication is not
something that you can learn from books; you have to a...
