Museum på webben - en undersökning om användbarhet och åtkomst

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The aim of this thesis is to describe and evaluate the usability of two Swedish systems, Sofie and Carlotta, which are used to organize and present data regarding museum objects on the web. This thesis also presents how objects are described and made accessible to the public in the two systems. To evaluate the usability, a heuristic method combined with Systematic Usability Evaluation has been used. The description and accessibility of object representations in the systems are evaluated using indexing and classification theories from the field of Library and Information Science. Additional theoretical background that has been used is how users search and browse information systems. Empirical data has been collected by observations made in the two systems as they are made available by Mölndals museum (Sofie) and Göteborgs Stadsmuseum (Carlotta). The results of this study show that the systems need to meet the requirements of the public, the end-users, to a larger extent. Sofie is easy to learn and to use, but over-simplifying the system negatively affects the possibility to effectively access data. Carlotta is a complex system that holds many possibilities to access semantically related data easily. The complexity of the system requires more information about the structure of the system and the different functions available for the user. The representations of objects need to be more consistent in order for ...