Med minskad komplexitet får ett system ökad användbarhet Fallstudie av användbarhet i ett affärssystem

Nedanstående innehåll är skapat av Mimers Brunns besökare. Kommentera arbete

One of our reasons is that we think the subject usability is interesting, is that we think it is an important. Usability is maybe the most important element when you develop or choose a system because it can save money for the companies and give the users a more delightful and better work environment. The aim of the investigation is to find out if the implementation of a web portal is a direction to reach higher usability in a complex system that consists of several different interacting applications. The objective of our investigation is to show if the implementation of a web portal is a direction to reach higher usability in a complex system that consists of several different interacting applications. In our case we will try to see if Karlshamns AB:s recently implemented web portal is more useful than their previous application (Movex with interacting programs) One thought with the report is to give the system developers a perspective of how the usability can be in-house made applications versus standard applications. Also companies that not have any computer- or department for development and which are thinking of get hold of, change, replace or complement their system and applications, may have some interest in our thesis. We have used a qualitative investigation method in our study to answer our hypothesis. We have interviewed and done empirical studies with concerned personnel. While the empirical studies we supervised the users when they used the actual system. To answer our hypothesis we used six questions, which we come up with after our studies of the literature. When we have analysed the result from chapter five the conclusion was that our six questions could be answered in favour of the web portal. • Has the web portal lower degree of complexity than Movex? • Is it easier to learn the web portal than Movex? • Is it easier for the user to remember how the web portal works over the time than Movex? • Does the web portal do what it is supposed to do? • Is the web portal more ...